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Culture

That local sound

Long before he was a successful businessman, pilot, and entrepreneur, it was evident that Bill Crutchfield’s fate was to be the main character of his story, whatever that may be. In 1950, at 8 years old, he built his first radio. At 13, he built what was, to the best of his knowledge, “the first stereo system in Virginia.”

“It was very crude by today’s standards,” he says. “I combined two sets of speakers connected to two separate mono hi-fi amplifiers in my bedroom. They were connected to a two-channel tape head mounted to an old office reel-to-reel tape recorder.”

Crutchfield’s father was the head of neurology at the University of Virginia, and a man his son describes as “an early adopter of technology.” That forward-thinking, open-mindedness wouldn’t simply be passed down to his son—it would be amplified by his talent, augmented by his experience, and harnessed as one of Bill Crutchfield’s greatest assets as an entrepreneur. 

This aptitude for detecting trends, and Crutchfield’s ability to detect problems and solve them before they exist, were what helped him turn his modest car stereo business into an electronics empire that became one of Charlottesville’s flagship businesses. 

“I wanted to restore old Porsches,” Crutchfield says. “And that’s when I noticed that there was a real lack of car stereo retailers. I thought it was a market that was really underserved at that time. That’s how I found my niche.” 

Prior to the 1970s, car audio systems were something that came stock from the factory, and their availability from third-party retailers was extremely limited. Until the advent of the 8-track tape, the sound system in a vehicle was thought of as a luxury by many—an afterthought. By the late 1970s and early 1980s, as cassette tapes became the popular album format, car audio exploded into a million-dollar industry. By that time, Crutchfield had already established itself as one of the premier names in the business, not through the promulgation of retail stores like most of their main competitors, but through their mail-order business and the Crutchfield “magalog.”

“Our first catalog was a disaster,” Crutchfield says. “A lot of it was wiring diagrams we drew ourselves, and it just didn’t work very well. Our second one wasn’t much better. I thought it would be a good idea to start including articles about installing these devices in our catalog, but it went against everything people knew about advertising and marketing back then to use space for anything other than sales copy. But that was when we really started seeing some success, was with our ‘magalog.’”


While Bill Crutchfield was building his business, he says he worked 100 hours or more almost every week. He credits this work ethic, along with finding the right niche and even his name, as possible reasons for the success of his 50-year-old company. Photo by Eze Amos.

As the company was making its name in the mail-order business, Crutchfield’s retail store was becoming more popular in Charlottesville, and its advertising on radio and television in the area became inescapable. The company outgrew building after building, eventually constructing its headquarters and fulfillment center beside the Charlottesville Albemarle Airport.

Arriving at 1 Crutchfield Circle for the first time, I notice that the building is earth-sheltered, with the ground built up around it for temperature regulation. Forty years before “going green” was a thing, Crutchfield designed his company headquarters to be one of the most energy efficient commercial buildings in the world at that time. I walk through the door and, after a firm, old-school handshake, Crutchfield invites me to tour the facility with him. 

We hop in his electric Mercedes-Benz, and silently glide through the rain between the three different properties that make up the Crutchfield complex. The first stop on the tour is the call center, a soft-white cubicle matrix dotted with personalized workspaces, comfy chairs, and baby gates used to keep people’s dogs confined in their own workspaces.

“We’re a dog-friendly company,” Crutchfield says, a bit of an understatement, given that every third person seems to have a furry friend with them.

Everywhere we walk, inspirational messages adorn the walls. At first glance, they seem like the pseudo-spiritual posters created to motivate employees stuck in the daily office grind. What I don’t realize is that what hangs on the walls at Crutchfield isn’t the trite clichés so commonly used as filler for blank office spaces. I am reading Bill Crutchfield’s core values, something everyone takes seriously, and with good reason: They saved his company.

It was the 1980s, and Crutchfield was struggling. 

“Our 1982 sales grew significantly while our profits nosedived,” Crutchfield says. “In 1983, our financial situation worsened. Sales fell by 10 percent, and earnings turned negative. Our cash reserves dwindled rapidly because of these losses. By spring, I had to take out more short-term bank loans to help cover these losses.”

He sought help, and one vice president was vocal about his belief that Crutchfield needed to spend less on the quality of his magazine and customer support, and focus on matching his competitor’s prices. Crutchfield even got input from the University of Virginia undergraduate business school (for which he chaired the advisory committee). A professor wrote a case study that concluded, “Crutchfield Corporation has gotten bigger than Bill Crutchfield can handle.”

Crutchfield spent several weeks and months contemplating the problem, and the conclusion he came to was that the issue with his company was one of culture and not of capital. 

“During this lonely intellectual probing, I read a statement which was so appropriate to our situation that it was almost uncanny,” Crutchfield wrote on the company website in a retrospective post. “It was made by Thomas Watson, Jr. during a lecture at Columbia University in 1962. The IBM chair said, ‘I firmly believe that any organization, in order to survive and achieve success, must have a sound set of beliefs on which it premises all its policies and actions. Next … I believe that if an organization is to meet the challenges of a changing world, it must be prepared to change everything about itself except those beliefs as it moves through corporate life.’  

“Now I understood exactly what the problem was,” Crutchfield continued. “My company once had a set of common beliefs—my beliefs. When the company was much smaller, I was instinctively able to ensure that everyone adhered to my beliefs. As it grew, I had to delegate decision-making to others. As a result, my beliefs and the company’s beliefs gradually started to diverge. By 1983, they were vastly different. Since this change had occurred so slowly, I never fully recognized the problem until I read Mr. Watson’s comments.”

Crutchfield’s campaign to reinstill his values into the company he built began with the obvious task of defining those values. First, the total satisfaction of the customer is paramount. Second, respect for dedication to your fellow employees. Third, maintaining a commitment to excellence. Paramount above all three things, though, is a very simple, ancient maxim: Treat others as you want to be treated.  

Through training, innovation, incentives, and discipline, he began to regain control of his company’s culture and morale. It was a crucial time, and it’s why many people, including Chief Human Resources Officer Chris Lilley and Chief Content Officer Amy Lenert, say the culture and camaraderie within the company is what makes Crutchfield such an amazing place to work.

“Working in creative [departments], there can be a certain amount of egos involved,” Lenert says. “That really just … doesn’t exist here. Honestly. Everyone’s really on the same team.”

“I came on in ’94,” Lilley says. “I thought I would be here maybe a couple years.”

Lilley says it was during the COVID-19 pandemic that the true commitment toward each other and the business really shined. 

“We were open because the governor kept a lot of businesses with shipping capacity open in case they needed the distribution access for PPE,” he says. “So we were dealing with that, plus all the people working remotely, and in the middle of all that, sales went through the roof. It was up, like, 30 percent. I mean, it was crazy. And in the middle of all that, Bill came and we were talking and he said something I’ll never forget. He said, ‘You need to understand: You and I are responsible for 400 families.’ I think it’s even more than that now. But I think that’s what really makes me love my job, is having someone who shares my values and really wants to take care of people.”

When Lilley talks about Crutchfield—both the company and the man—“taking care of people,” it isn’t euphemistic. Crutchfield was the driving force behind smoking cessation programs in his company in the ’80s, back when you could still smoke on some airplanes. He was concerned about the environment when he built his primary corporate headquarters building in 1977. When Crutchfield recognized the negative environmental impact of styrofoam packing peanuts, he came up with a biodegradable, starch-based replacement that is manufactured in-house.

“Sometimes, I tell people from Charlottesville I work for Crutchfield,” Lenert says. “And sometimes they’re like, ‘the stereo store?’” in reference to the company’s retail space on 29 North near Rio Hill. “We’re a multi-million dollar company, with four huge buildings, hundreds of employees. … All I tell them is, ‘it’s so much more than a store.’”

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C-BIZ

#selfcare. Corporate America-style

You see it splashed across social media— #selfcare. It’s one of the hottest buzzwords in wellness. (The hashtag appears more than 21 million times on Instagram.) Hashtags for #corporatewellness or #workplacewellness aren’t as sexy, but don’t let that mislead you. Corporate America has been in the self-care game for years.

Whatever moniker you want to apply to the concept, workplace wellness is defined as the company-sponsored practices that support and aim to improve overall employee health. Most employees spend at least a third of their life at work (or more than 90,000 hours, according to the book Happiness at Work), so it makes sense that many businesses and organizations are seeking ways to create a culture of health—both mental and physical—for workers.

Examples of workplace wellness programs include nutrition counseling, stress management resources, smoking cessation, health fairs, preventative screenings, workout challenges, walking clubs, on-site gyms, and employee assistance programs. It can even include offerings like in-office yoga classes, healthy snack and lunch options, nap rooms (Ben & Jerry’s, Zappos, and Nike have snooze-friendly on-site rooms and policies, according to the National Sleep Foundation), well-being days, dog-friendly workplaces, and office vegetable gardens.

Improved worker productivity, reduced absenteeism and “presenteeism” (when a worker is there, but not really there because they don’t feel well and are thus unproductive), morale boosts, higher employee engagement, a more connected work culture, decreased health care costs, and of course, healthier employees, are among the hoped-for outcomes of workplace wellness programs, as is, ultimately, an improved bottom line.

A wealth of research backs up the purported benefits of such programs, as well as their prevalence in the workplace. According to a “2017 Employee Benefits” report from the Society of Human Resource Management, roughly one-third of organizations surveyed “increased their overall benefits offerings in the last 12 months, with health (22 percent) and wellness (24 percent) benefits being the most likely ones to experience growth.” The main reason for increasing work wellness benefits (or benefits overall) per that SHRM report? To attract and retain top talent.

Another 2017 report, from Aflac, found that “employees who participated in wellness programs offered at their workplaces had higher levels of job satisfaction.” And a majority of millennials—the largest generation of workers in the U.S. labor force, according to the Pew Research Center— say they value workplace wellness. Nearly six in 10 say both “work-life balance and well-being in a job are ‘very important’ to them,” per Gallup.

C’ville area organizations are no stranger to workplace wellness, with some setting the bar when it comes to developing opportunities for employees to live their best, healthiest work-life.

Crutchfield’s holistic approach to workplace wellness

Photo: Martyn Kyle

Creating a “safe, comfortable and challenging” work environment is a top priority for Crutchfield Corporation, says Chris Lilley, chief human resource officer, as is one that supports wellness.

“We look at wellness holistically and include mental, physical, emotional, and financial health in our approach,” Lilley explains.

The consumer electronics retailer— which employs 615 people at locations in Charlottesville, Harrisonburg, and Wise County—offers such workplace wellness benefits as fitness event registration and Weight Watchers membership fee reimbursements, gym membership discounts at ACAC, Brooks Family YMCA, and UVA Wise Gym, seasonal wellness challenges, free annual flu shots, and standing desk or ball chair options, to name a few.

According to a 2017 study in the International Journal of Environmental Research and Public Health, dog-friendly workplaces have been shown to reduce rates of absenteeism and boost worker morale and productivity. Crutchfield—like many other companies such as Amazon, BISSELL, and Etsy— is on board with that policy, with dog-friendly workspaces at its Charlottesville headquarters and its southwest Virginia and Charlottesville contact centers.

“We have installed and actively maintain wooded walking trails on our headquarters property, where we also have a fenced dog run to support our employees who choose to take advantage of our ‘Dog Pawlicy,’ which allows them to bring their dog to work,” adds Lilley.

Employees can also take advantage of Crutchfield’s employee assistance program—EAPs are typically designed to help individuals with personal and work-related concerns, including mental, health, emotional, financial, legal, and other issues that could impact job performance. EAPs, in general, are employer-paid, and offer confidential access to a range of programs and services like eldercare support, health coaching, marital counseling, and substance abuse treatment.

In addition, the company offers a voluntary “Live Longer, Live Better” wellness program, created in consultation with the University of Virginia’s Medical Center, which further incentivizes and rewards good health. When employees visit their primary care physician for a physical exam, “depending on the level of wellness achieved as determined by the employee and the physician, the employee will receive a monetary award,” says Lilley.

Lilley adds that for Crutchfield, workplace wellness has been integral to creating an engaged, high-performing workforce—so much so, the company plans to add to its menu of wellness initiatives and partnerships, including mental health, to further develop its culture of wellness.

“Eliminating real and perceived stigma and disparate treatment for those dealing with mental health is an important step in that process,” Lilley says, adding that overall, efforts like these “are known to support a reduction in absenteeism, presenteeism, apathy, and loneliness which all deteriorate the employee experience in corporate America today.”

CCRi customizes workplace wellness

Photo: Amy and Jackson Smith

Commonwealth Computer Research, Inc., a C’ville-based data science and software engineering company with almost 145 employees, has created a collegial work atmosphere where on-site grilling, food truck days, and movie and board game nights with co-workers are routine–activities that set the tone for the company’s approach to workplace wellness.

Other fun wellness perks: A communal massage chair, which is “in our library area, so you can go close the door and turn the light off and get a little relaxation time,” says Julia Farill, CCRi human resources and recruiting manager.

Access to a wooded park with walking trails also gives employees a break when they need it. “That’s been great for wellness as well, especially for the folks here whose job requires really intense thinking and they’re working on the computer and staring at the screen. Being able to get out and walk around on the trail is huge,” she says.

Customizing workplace wellness as much as possible, and creating an environment where employees are listened to and heard works best for a growing company like theirs, Farill adds, because employee wants and needs are constantly evolving and changing over time.

“I like to try to understand that before we make corporate decisions about where we’re going to invest,” says Farill, “Because I think that it’s really crucial to take a look at who’s here, what they care about, what matters to them, and then allocate resources towards those things based off of what their interests are.”

If CCRi’s employees are into biking as a health and wellness activity–like they are right now, for example–Farill says she tries to figure out how the company can support that even more.

“We have an area set up to be able to work on your bike, so if you ride in as a commuter you can bring your bike in,” she says. “And we have an indoor bike parking area and a little table set up that has a bunch of bike tools so you can work on it. We also have a couple of loaner bikes if people wanted to go out for lunch or something like that.”

Gym and yoga discounts with places like ACAC, FlyDog Yoga, and Formula Complete Fitness are also standard, but because wellness is different for everyone, Farill will make sure she explores other employee interests. “I’ll ask them: ‘Hey, if you have a different interest—if you have a different type of gym or place you work out and you want us to try and contact them to see if they are interested in setting up a corporate partnership, then I’m happy to reach out.”

Farill says the company offers not one but two employee assistance programs. “Those programs are great because they are kind of a one-stop-shop for employees if you are dealing with something that’s going on in your life,” she says.

“The idea is that everybody at some moment in their life has something come up that’s hard to navigate, whether your child care fell through, you have a parent that needs more support, or you’re dealing with a financial issue, you have to do a trust or will or something,” she says. “So the idea of the employee assistance program is that you can just go there and say, ‘This is my issue, and what resources exist?’”

Having a customized workplace wellness program at CCRi is important, Farill says, because ”our people are absolutely the most important thing about our company.”

Supporting wellness in the workplace—whatever that looks like—is in “everybody’s best interest” and is critical to creating an environment where employees can flourish, she adds.

“As a company, trying to individually understand what matters to our people right now, and how is that changing and shifting, and what are we doing as a company to help people not just feel that they’re supported and appreciated, but understand that they really are—this is a big deal to us,” she says.

Charlottesville City Schools gives a boost to teacher and staff wellness

Public school employees have rewarding–but stressful–jobs. A 2017 issue brief from Pennsylvania State University and the Robert Wood Johnson Foundation reported that soaring stress levels “are affecting teacher health and well-being, causing teacher burnout, lack of engagement, job dissatisfaction, poor performance, and some of the highest turnover rates ever.”

The brief suggests that “organizational interventions” designed to help reduce teacher stress can help. Charlottesville City Schools employee wellness program, for example, was created to help employees not only get and stay healthy, but feel valued and cared for, says Laura Floyd, the district’s human resources coordinator.

While CCS’ wellness program is “something that we’re constantly monitoring to see how we can improve,” Floyd adds, current offerings include fitness promotions like discounted gym memberships to area facilities, including ACAC, Brooks Family YMCA, and Smith Aquatic & Fitness Center and Carver Recreation Center. If an employee joins and visits one of those gyms at least eight times per quarter, the school division will pay $29.50 per month towards the membership, in addition to the already discounted corporate rate.

“So it’s an incentive to not only join but to make sure [they’re] actually going,” says Floyd. The school system’s hike/ bike-to-work program similarly incentivizes employees with an extra stipend to get and stay active.

Like many other organizations, Floyd says a key element to workplace wellness is access to an employee assistance program; CCS offers theirs through a partnership with the Faculty and Employee Assistance Program at the University of Virginia. “That’s important to let people know if they need to talk to someone, they can do that. [FEAP is] completely confidential. It’s free of charge,” says Floyd.

Some of the best workplace wellness programs are ones that are derived out of an understanding of your employee population and what motivates and incentivizes them, adds Floyd.

“You have to get to know what works, and understand that there is not necessarily going to be a one-size-fits-all—you need to have some sort of combination of things that you can do to suit the needs of your entire population,” she says.

“Wellness programs are very costly, so you have to be willing to invest,” she adds. “But you are investing in your employees, and what better thing is there to invest in?”

Apps for workplace wellness

Yes, there is an app for that. If you need an extra nudge—or maybe even an assertive push—to motivate you to adopt healthy behaviors at work, look no further than your mobile phone. While these apps are for living well in general, they have useful applications for on-the-job wellness.

Headspace: “A few minutes could change your whole day.” (Subscription)

Who wouldn’t want to be Zen AF at work, ready to blissfully and mindfully handle any challenge that comes your way? The Headspace app just might be able to get you there. Headspace features meditation exercises designed to address things like personal growth, anxiety management, work productivity, and creating a performance mindset. In addition to a more focused mind and less stress, Headspace purports to help you sleep better, so you can wake up feeling refreshed for another day at the office. Try the free, 10-day beginner’s meditation and mindfulness course.

MINDBODY: Book a local fitness class, spa appointment, or wellness treatment. (Free)

MINDBODY may be one of the more ubiquitous wellness mobile apps out there. With MINDBODY, you can sign up for a wake-up-your-brain, pre-work “Rise and Shine” yoga session from Common Ground Healing Arts, an early morning motivational running class set-to-music from Tread Happy on Eighth Street, a mind-and-body strength-building barre class from barre.[d] on Water Street, and plenty more wellness options to fit your busy work-life schedule. (Note: The app is free, not the classes.)

MyFitnessPal: “Fitness starts with what you eat.” (Free)

Weight loss challenges and nutrition counseling are common components of many workplace wellness programs. MyFitnessPal, routinely listed as one of the best calorie-tracking apps available, is a solid app that can help you be more mindful of your dietary needs and jumpstart your physical fitness journey, especially if your work-life is all-consuming. Tap the app’s massive food database and document your daily food intake into the food diary, monitor your nutrition stats and weight loss, and access other food tools and insights.

Mental health in the workplace

While physical health is often the centerpiece of workplace wellness programs, a focus on mental health is equally important to fostering a happier, healthier, and productive place to work.

Experiencing mental health issues on the job “is the norm, not the exception,” according to a recent report that surveyed more than 1,500 U.S. employees. With depression-related absences alone costing employers about $44 billion a year, helping employees address these issues makes business sense, says Elizabeth Irvin, executive director of The Women’s Initiative in Charlottesville.

In the workplace mental health report, 61 percent of those surveyed said their mental health impacted their productivity levels, and in general, employees were reluctant to talk about the topic at work, especially with human resources or senior leaders.

So how can employers create a more resilient work environment that supports mental health?

First, businesses and organizations can create a culture where workers feel safe to reach out to their supervisors or co-workers if they need help, suggests Irvin.

“So often, peers in the work setting are the ones that are going to notice changes in people’s ability to perform their daily tasks…so having those relationships where there’s a culture of being able to ask for help or ask how colleagues are doing [is important],” she says.

Second, basic training, like mental health first aid (which teachs skills for how to help an individual in crisis) can help prepare employers and supervisors to support staff who are struggling when they do come forward.

“That being said, there are going to be situations that would be outside of basic training, and so that’s where your supervisors or your HR folks would just want to know local resources and know that they wouldn’t have to go through the situation alone,” Irvin says. “They can actually get on the phone with a crisis counselor and walk through the steps that they need to take for an employee.”

Locally, employers can rely on resources like HelpHappensHere.org or emergency services from Region Ten, which also offers mental health first aid training.

Nationally, Irvin recommends the American Psychiatric Association Foundation’s Center for Workplace Mental Health as a resource. “Just knowing that professional help resources are available [is helpful]. And then the Women’s Initiative offers walk-in clinics and support groups as well,” she says.

Unique local workplace wellness resources

Local Food Hub and 4P Foods: While the occasional doughnut or pizza order for the office is a nice treat, healthier, locally cultivated delivery options are available.

In 2015, the Local Food Hub launched its Fresh Farmacy Fruit and Veggie Prescription Program, created to provide community participants with more equitable access to free, fresh, healthy food.

“But we very quickly realized that lots of people out there would benefit from seasonal shares of local produce,” says Portia Boggs, associate director of advancement and communications at Local Food Hub. “And a lot of workplaces were interested in providing those shares as a way of supporting their employees, because there is so much data out there that supports [outcomes like] reduced health care costs that come about from eating healthy.”

Later, a workplace wellness program—paid for by the participating companies themselves—was added to the Fresh Farmacy fruit and veggie prescription initiative.

In June 2019, Local Food Hub merged its distribution operations with Warrenton, Virginia-based food hub 4P Foods. Now, Charlottesville-area employers who want to sign up for a locally- and regionally-sourced seasonal fruit and vegetable share and have it delivered to their office need to go directly to 4P Foods.

Meanwhile, Local Food Hub continues the original mission of Fresh Farmacy by working with organizations like the University of Virginia’s BeWell program, where they provide free, fresh fruit and veggie shares to UVA employees most in need of health support services.

“Along with that food, participants get nutrition information, information on where the food comes from, recipes, and storage and preparation tips and all sorts of things that are designed to give participants confidence when working with whole produce, and ensure that they have the skills that they need to carry on those healthy lifestyle changes after the program ends,” says Boggs.

PivotPass: Richmond, Virginia-based PivotPass—originally founded in Charlottesville but now available in both RVA and C’ville and anywhere in the U.S. and internationally—offers corporate wellness solutions to organizations. In Richmond and Charlottesville, that includes discounted access to a network of participating gym and fitness studios. Through a custom app, PivotPass is also able to collect anonymized fitness data and insights that enable employers to better measure employee wellness and engagement levels, and reduce company health care costs.

Participating local gyms and fitness studios include Bend Yoga, Hot Yoga Charlottesville, Iyengar Yoga of Charlottesville, Solidarity CrossFit, and The Yellow Door (yoga and fitness).

Local PivotPass clients include Apex Clean Energy, GreenBlue, and Fringe (“the world’s first fringe benefits marketplace,” based in Richmond).

Whether you want to try Crossfit, or spend more time practicing yoga, co-founder April Palmer says PivotPass not only gives employees the option and variety to do what they like when they like, but it also layers in an “accountability factor” to help keep them on track.

The best thing [about PivotPass] is it’s so versatile,” says Palmer. “It’s a wellness program that meets me wherever I am at the moment.”

Common Ground Healing Arts: Common Ground Healing Arts, a nonprofit community wellness center located inside Jefferson School City Center, offers a workplace wellness program dubbed “Ground Work,” consisting of services designed to help employees de-stress, improve focus, and enhance productivity.

Services include yoga, chair massage, auricular acupuncture, and mindfulness workshops, the latter covering such workplace-relatable topics as “overcoming challenges,” “eliminating overwhelm,” and “dealing with change,” among others. To participate, employees can visit wellness practitioners at Common Ground, or the nonprofit can come to your office.

Common Ground executive director Elliott Brown says the benefits of workplace wellness are well-established. “Studies show, and most everybody you talk to will say, that the less stress they have, the better they can work, the more productive they can be, the happier they are, the longer they want to stay,” she says.

Brown adds that because they are a nonprofit, accessing workplace wellness—or wellness services in general—from Common Ground is not overly costly. Plus, providing access to wellness services like these can have a big impact on the employee, “which ultimately comes back around and makes it worth your cost because you get it back in productivity,” she says.

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C-BIZ Magazines

Nice work if you can get it: The 15 best employers in Charlottesville

Charlottesville routinely finds itself on lists of the best places to live in the country. But it’s also a great place to work, judging by what people had to say about the following organizations.

For this look at the best places to work in Charlottesville, we used job and recruiting website Glassdoor’s ratings system, a 5-point scale based on anonymously submitted, user-generated employee reviews. We considered only those companies that had at least six reviews and a sizable local footprint (or were homegrown). While the top spot was a tie (between Sigora Solar and Griffin Group Global) every company on the list had an above-average rating. And you can find more reader-generated candidates online at c-ville.com.

#1. Sigora Solar (TIE)

Glassdoor company rating: 5.0 based on 10 reviews

What they do: Solar design, installation, and solutions.

Size: Most of Sigora Solar’s employees work remotely or in the field. At its main office, they have approximately 15 employees staffed.

Benefits: In addition to standard benefits (including health care, vision, dental, and life insurance options), Sigora employees can take advantage of at-cost solar for their home.

What people are saying on Glassdoor: “This company and the employees exude tremendous passion for what they do. It’s easy to work for a company that believes in their products and service.”

Ciera Cannizzaro, Sigora Solar HR generalist, says it’s the people who make the work so rewarding. “Everyone is so knowledgeable and friendly,” Cannizzaro says, adding that the employees are like family. 

Flexible work scheduling is also a perk. “We don’t have the traditional work schedule where it’s like 8-to-5, 9-to-5. A lot of people work remotely, so that flexibility is obviously a really good benefit for everyone, especially people who have families,” she adds. Company parties, like the one held in November at Carter Mountain, helps build those “Sigora family” bonds.

#1. Griffin Group Global (TIE)

Glassdoor company rating: 5.0 based on 10 reviews

What they do: Cybersecurity and digital identity protection.

Size: 24 total employees, with 19 in the Charlottesville office.

Benefits: Benefits include “better-than-industry-standard” comprehensive health coverage, plus generous paid time off plans and domestic partner accommodations. Also included: flexible work schedules, work-from-home days, and company-sponsored philanthropy where employee volunteers don’t miss a day of pay.

What people are saying on Glassdoor: “Griffin truly empowers employees. Their management is open to ideas and provides a framework for incorporating new ideas quickly to prove them and improve them. The technology is leading edge.”

Bill Heapes, Griffin Group Global chief operating officer, describes the company’s culture as “a learning environment in a high-tech business” where employees “thrive on everybody understanding our corporate goals and mission, and everybody has an equal voice in contributing.”

“The leadership has come from the government side, where we have a lot of institutional knowledge and discipline in our process management,” adds Heapes. “But that, combined with the flexibility of bringing in new technology, having people learn and understand it—Lunch n’ Learn-type sessions where everybody has the opportunity to bring what they know from their past experiences to the table. Everything is considered before we move forward.”

Photo: Amy Jackson Smith

#3. Tiger Fuel

Glassdoor company rating: 4.9 based on 23 reviews

What they do: Petroleum energy products distribution, oil and propane tank service and maintenance, and operation of The Markets chain of convenience stores.

Size: Approximately 260 employees.

Benefits: In addition to health insurance and vacation benefits, Tiger Fuel offers: financial wellness support, an employee assistance program, subsidized corporate gym membership, Tiger Card Fuel benefits, discounts on apparel from L.L.Bean, and a holiday bonus for every employee, among other perks.

What people are saying on Glassdoor: “When you work for Tiger Fuel, you become part of the Tiger family. Great benefits, amazing atmosphere, friendship, [you’re] not just a cog on the wheel, [you’re] an important part of the business and it shows.”

Ryan Whitlock, Tiger Fuel director of human resources, gives all the credit to its employees for creating a positive work culture—and to the company’s owner and president for setting the tone. “They bring strength to the company and passion for customer service,” he says.

Photo: John Robinson

#4. ChartIQ

Glassdoor company rating: 4.9 based on 12 reviews

What they do: Fintech (financial technology company) providing software solutions to large capital markets companies.

Size: 50 employees.

Benefits: In addition to health, vision, and dental, benefits include catered lunch every day from local restaurants, unlimited vacation policy, flexible hours, and a dog-friendly office.

What people are saying on Glassdoor: “So many pros to working at ChartIQ, including the top-notch talent we’ve been able to attract,
a leadership team that trusts its employees to responsibly manage a policy of flexible work hours and PTO, a relaxed work environment, opportunities for growth, location in downtown Charlottesville, inspirational leaders, and a customer-first approach.”

Even though the company is seven years old, ChartIQ still considers itself a “growth- stage startup,” wrapped in a “profitable, stable company that’s been around for a long time,” says Christian Hall, chief operating officer.

A focus on work-life balance, a laid-back work environment, and a “beautiful, open, big office space near the [Downtown] Mall,” are other perks, says Hall. Employees are also encouraged to have lunch together every day, a tradition that dates back to the company’s founding.

“We plan to continue having lunch together because it’s been that way forever,” he adds. “It basically feels like a gathering at someone’s home every day, which isn’t just a benefit, it literally sets the tone for the office culture.”

Photo: Stephen Barling

#5. WillowTree

Glassdoor company rating: 4.8 based on 183 reviews

What they do: Digital and mobile technology design and development.

Size: Approximately 320 employees between its Charlottesville and Durham locations.

Benefits: Benefits include fully paid employee medical premiums, paid parental leave, annual professional development budget, tuition reimbursement, and a monthly gym membership stipend. Working at WillowTree also comes with such office perks as snacks galore, fresh-on-tap kombucha, nitro cold brew coffee, and beer, plus paid lunches twice a week.

What people are saying on Glassdoor: “The best thing about WillowTree is the energy in the space. I work among the most positive and talented people I have ever met. They inspire me to do my best work at all time. I don’t ever feel like I’m solving a problem on my own.”

“We focus on building a team of people who not only love their craft but who also value and respect their colleagues,” says Christy Phillips, WillowTree’s chief talent officer. “Our Glassdoor reviews almost always focus on the enjoyment people get from working with talented, kind people as a top reason they love working here.”

Photo: Amy Jackson Smith

#6. Room Key

Glassdoor company rating: 4.8 based on six reviews

What they do: Hotel and travel search site.

Size: 22 Charlottesville employees.

Benefits: Benefits include health coverage, bonuses, funding for personal development–conferences as well as continuing education–quarterly hackathons, snacks on snacks, a beer keg, and access to a conference room “dedicated to competitive Mario Kart.”

What people are saying on Glassdoor: “One of the best assets of Room Key is and has always been the quality of its tech team. Open, mature, respectful, no egos, highly knowledgeable, friendly, just a great place to work, learn and contribute.”

“It’s like a mostly sane Silicon Valley start-up with a heart,” says Doug Lawson, head of product and design, who praises Room Key’s employees for being “smart, motivated, super-creative and nice to work with” and who “pull together well as a collaborative team.”

#7. Locus Health

Glassdoor company rating: 4.7 based on 17 reviews

What they do: Remote care solutions, primarily for pediatric patients.

Size: 23 employees.

Benefits: In addition to a competitive salary (based on experience), Locus Health offers medical, dental, vision, 401(k) match, paid time off, employer life insurance, and a gym subsidy.

What people are saying on Glassdoor: “The combination of a team that creates cutting-edge technology and actual health care professionals, as well as business gurus, make this such an interesting place to learn and grow as a professional.”

Its mission is one of the biggest reasons why Locus Health is a great place to work, says Rick Skinner, senior vice president and chief technology officer. “We make a product that enables babies to leave the hospital safely in the care of their parents. And so all of us at Locus really identify with that mission. We’re doing something that really has some intrinsic value,” he says.

#8. 2RW Consultants

Glassdoor company rating: 4.5 based on 12 reviews

What they do: Sustainability minded MEP/FP (mechanical, electrical, plumbing, fire protection) engineering systems and energy consulting services.

Size: 72 employees.

Benefits: At R2W, employees get medical, dental, and vision, plus long-term disability and term life (with 100 percent employer-paid premiums for employees), employer contribution to health savings accounts, SIMPLE IRA with up to 3 percent matching contribution, banked paid time off, and company-sponsored holiday parties and outings.

What people are saying on Glassdoor: “The team is young and fun. They have the perfect balance of light-hearted, easy-going culture and rigorous deadline-driven ethic. Very smart people who welcome new ideas and want to make everyone a better employee and engineer.”

“I think consistently, when we’ve surveyed our employees, the number one thing that people like about working here is that they love the people and they love the work environment,” says 2RW Marketing Director Denise McFadden.

2RW’s focus on sustainability also unites employees around a purpose for the common good. “I think that really resonates with people,” McFadden adds. “They like that that’s a part of what we do, because we are really in business to do more than just earn a paycheck–we’re trying to do something good for people, for society, for the planet, and it’s nice to have that greater goal.”

#9. CCRi (Commonwealth Computer Research, Inc.)

Glassdoor company rating: 4.5 based on 10 reviews

What they do: Applied data science and software engineering.

Size: 130 employees.

Benefits: In addition to customary benefits like health and retirement, CCRi offers free access to two employee assistance programs, a financial wellness program, gym and yoga discounts, professional develop opportunities, flexible work schedules and time-off policy, plus lots of daily snacks (including a free cereal bar in every building, monthly bagel breakfast, and coffee and espresso bars). They also have a community Vive, massage chair, and other office amenities.

What people are saying on Glassdoor: “There is never a shortage of friendly, intelligent, and ambitious people at CCRi. The amenities and environment are laid-back and very friendly, but there is never a shortage of tough problems to solve.”

Flexibility is one of the top benefits of working at CCRi, says Julia Farill, human resources manager. “We value flexibility, and we’ve made a lot of choices as a company to try and foster that so people have a lot more control over their life and their work-life balance,” she says.

CCRi also has a collaborative, meritocracy-focused, “kind of quirky” culture, she says.  “We want to hire the best people we can find that are really smart, creative problem-solvers, and then keep them happy for a whole career.” 

#10. Southern Environmental Law Center

Glassdoor company rating: 4.4 based on 15 reviews

What they do: Environmental protection legal and policy nonprofit

Size: 59 employees in the Charlottesville offices, and 149 total.

Benefits: A snapshot of benefits at the SELC: affordable health, dental, and vision, generous paid time off, fully covered life, short-term, and long-term disability insurance, retirement contribution (not match), up to a total of 12 weeks parental leave following childbirth or adoption (six weeks fully paid by SELC), and opportunities to visit the places the organization works to protect.

What people are saying on Glassdoor: “While the mission brings most people to SELC, I have stayed because of the people, the benefits and the work/life balance. Having genuinely nice colleagues who go to work excited about what they do makes SELC an incredible place to work. . .”

Sarah Francisco, director of SELC’s Virginia office, credits its team of “intelligent, hard-working people pursuing a shared mission” for making the organization a top-notch place to work.

“We set ambitious goals, have high standards, and work with dedication alongside wonderful co-workers,” Francisco adds. “This creates a special mix of professionalism, collegiality, teamwork, and camaraderie. We celebrate successes together, and everyone is valued and recognized for their contribution.”

Photo: Sanjay Suchak

#11. University of Virginia

Glassdoor company rating: 4.3 based on 765 reviews

What they do: Higher education

Size: The university employs about 30,000 people total (not including the College at Wise)—that number includes roughly 16,000 faculty and staff and approximately 12,000 Health System employees.

Benefits: UVA’s benefits (“total rewards”) package includes health insurance, retirement plans, flexible spending accounts, paid time off, education benefits, back-up care for children and elderly family members, and wellness benefits.

What people are saying on Glassdoor: “Consistent work-life balance (best I’ve ever experienced), kind and supportive coworkers, beautiful campus, excellent benefits, meaningful work, opportunities for professional development.”

The University of Virginia is the largest employer in the Charlottesville-Albemarle area, and it needs no introduction as one of the premier higher education institutions in the country. While jobs vary widely, UVA consistently earns accolades: In 2018, it landed on Forbes’ ranking of “America’s Best Employers” (#66) and “Best Employers for Women” (#36). Earlier this year, it made Forbes’ list of “Best Employers for Diversity” (#54). UVA’s continued growth and reputation for stability, as well as its suite of benefits and career development opportunities, no doubt contribute to its status as a top place to work.

#12. CoConstruct

Glassdoor company rating: 4.3 based on 41 reviews

What they do: Construction project management software for custom home builders and remodelers.

Size: Approximately 99 employees.

Benefits: A sampling of benefits includes generous holidays plus paid time off, flexible work schedules, paid leave for new parents, regular happy hours, and paid training.

What people are saying on Glassdoor: “I’ve never seen a shared ethos enacted every day from the top down the way it is here. I felt it the first moments, even before I could really even define it. This company cares deeply about their core values and strives to live them out every moment. . . and is probably the single most important point of differentiation here.”

Donny Wyatt, CoConstruct founder and CEO, points to the company’s five core values as the foundation for its work culture, which contributes to a palpable “energy” in the office. Those distinct core values—like “understand why” and “show personality”—are “very much us” and enable employees to excel as individuals and as a team, says Wyatt. “When everybody’s in, and we all have a common vision of what we expect from ourselves, and others, and how we act, it actually provides a lot of comfort and freedom to people to be themselves,” he adds.

Photo: Martin Kyle

#13. Crutchfield

Glassdoor company rating: 4.2 based on 37 reviews

What they do: Online and catalog retailer of consumer electronics.

Size: More than 600 employees at locations in Charlottesville, Harrisonburg, and Wise County.

Benefits: Benefits include health, dental, vision, disability (long and short term) and life insurances, paid leave, 401(k), flexible spending accounts, paid time off, paid holidays, employee assistance program, adoption assistance programs (both for children and pets), pet insurance, and registration fees for fitness events.

What people are saying on Glassdoor: “The whole company has employee appreciation days twice a year plus other fun company-culture-building events that I always look forward to. . . The different departments are happy to work together, and anyone with a good idea or concern is heard, no matter what their job is.”

Crutchfield has steadily burnished its reputation as an award-winning, customer service-oriented business since its founding in 1974 by Bill Crutchfield. A shared belief in a set of core values and a focus on training, career development, and employee engagement contributes to a high level of satisfaction, says Chris Lilley, Crutchfield’s chief human resource officer.

“We take great care employing the right kind of people here—people who respect each other, who have the capacity to be empathetic, and care for our customers, and for each other,” says Lilley. “It’s really as simple as that and it comes from Mr. Crutchfield at the top.”

Greg Mika Images

#14. Sentara Martha Jefferson Hospital

Glassdoor company rating: 4.1 based on 11 reviews

What they do: Not-for-profit health care.

Size: 1,600 employees.

Benefits: Benefits include medical, dental, vision, 403(b), pension plan, and paid annual leave— as well as tuition assistance, scholarships, free on-campus gym, and discounts on local area services.

What people are saying on Glassdoor: “Friendly co-workers, patient-centered work environment, focus on safety and quality. Culture is centered around ‘caring tradition.’ Employees of all levels involved in improvement efforts and decision-making.”

Founded in 1903, what is now Sentara Martha Jefferson Hospital has a long history of employing generations in the greater Charlottesville-Albemarle community. And Johnsa Morris, chief nurse executive at Sentara MJH, gives all praise to its employees for making it a place where “you can put your passion into action and turn your calling into a career.”

Morris says the hospital has a culture of teamwork. “We are also fortunate to work in a beautiful location that offers a healing environment,” she says. Each day we can take advantage of our beautiful mountain scenery and walking trails. We are able to offer flexible schedules and, through our scholarship programs, we have the opportunity to continue to learn and advance in the organization.”

#15. Red Light Management

Glassdoor company rating: 4.0 based on 55 reviews

What they do: Music industry artist management.

Size: unavailable

Benefits: Red Light did not respond to requests for comment or information on their benefits.

What people are saying on Glassdoor: “This company has all the connections and networking you could ever ask for at your fingertips. Be ready to work hard and play hard.”

I mean, wouldn’t you want to work for the organization that gave us the Dave Matthews Band? Founded in 1991 by Coran Capshaw, Red Light Management’s diverse roster of talent also includes Luke Bryan, Lionel Richie, Leona Lewis, Enrique Iglesias, Dierks Bentley, Chris Stapleton, Anita Baker, Michelle Williams (of Destiny’s Child), and Phish, among others. Its website highlights a “progressive work environment” and the opportunity to work with “an industry-leading team.”